How do I cancel my EGYM Wellpass membership?
How do I cancel my EGYM Wellpass membership?
The cancellation deadline is always the 15th of the month for the termination to take effect at the end of that month. Please contact your employer directly to cancel your membership. Alternatively, feel free to reach out to us via the chatbot so we can assist you with the cancellation.
💡 Please Note: If your registration was handled directly through your HR representative, please contact them regarding your cancellation as well.
Can I Pause My Membership?
Can I Pause My Membership?
💡You want your membership to be inactive for a certain period?
Due to our flexible monthly registration and cancellation policy, we currently do not offer the option to pause your membership.
However, you can temporarily cancel your membership and re-register once you're ready to start using Wellpass again.
Please cancel your membership exactly as described in the previous section.
Later on, you can reactivate your membership through your company’s registration link using the “Welcome Back Login” option.