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Training start and how to use Wellpass

Here you’ll find all relevant information about getting started with Wellpass and using the Wellpass app.

Updated over a month ago

Start of your membership

The membership always begins on the first of the month. Please note that you must register by the 15th or 20th of the previous month. You can see which deadline applies to your company during the registration process via your company’s sign-up link or by contacting your EGYM Wellpass representative.

💡Starting from your membership start date, all offers in the Wellpass app will be unlocked. However, you can log in to the app even before your official start.

How to access and use Wellpass offers

As an EGYM Wellpass member, you can enjoy unlimited access to most of our partners' offerings. For more details about each partner’s services, visit our website and use the studio finder.

💡 If you are already a member of an EGYM Wellpass partner studio, they will usually allow you to pause your current contract. Please check directly with the studio for more information.

Membership confirmation

You can request your membership confirmation directly through the Wellpass app. Tap your profile on the home screen, select “My Membership,” and request the confirmation. It will be sent within a few minutes to the email address linked to your Wellpass account.

💡How to print your membership confirmation

  1. Open the email containing your membership confirmation.

  2. Tap the arrow icon at the bottom of your phone screen.

  3. Once the menu opens, tap “Print.”

  4. Select your printer and print the confirmation in your desired format.

💡How to save your membership confirmation as a PDF

  1. Open the email in your mail app

  2. Tap the share or three-dot menu icon

  3. Select "Print"

  4. Apple: Zoom in on the preview with two fingers → the PDF will be created

  5. Android: Select "Save as PDF" as the printer

  6. Tap "Share" or "Save" to shore the PDF locally or send it

Will my Wellpass work in other states?

Yes, with Wellpass, you can access partner studios across different states.

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